Privacy Policy and T&cs

With Every quote or booking you can request of our terms and conditions. Please read this carefully.

Booking With FOW

We are a freight Forwarding company as well as a man in a van service.

We specialize in domestic and worldwide shipping.

From a small box, to 40ft HC container we have you covered by Air, Road and Sea..

Little bit of the more important Terms.

Insurance of goods is up to the Value of £50 Per Consignment.
If you require further cover we can quote this using our Insurance brokers who quote per item or Invoice.

Any claims for damage or loss of cargo whilst in transit are part of separate discussions and will not affect the payment of freight and other charges as set out on this invoice. 

Any disputes arising from performance of obligations under contracts outside of this agreement shall not in any way influence or alter the terms of this credit agreement. Withholding payment for reasons connected to any other contract shall be deemed a breach of this agreement.

Freight on Worldwide Ltd will not be Liable for:

• loss or damage to goods, which occurs whilst the goods are not in actual custody and control of Freight on WorldWide.
• valuables or dangerous goods unless declared to Freight on Worldwide at the time of the conclusion of the contract.
• loss following from delay unless expressly agreed in writing.
• indirect or consequential loss such as, but not limited to, loss of profit, loss of market and conventional fines.
• inherent vice and nature of the goods.
• consequences of loading and unloading operations which Freight on Worldwide has not performed.
• lack of, or defective packing, markings or stowage insofar as Freight on Worldwide has not executed the packing, markings or stowage.
• war, rebellion, revolution, insurrection, usurped power or confiscation, nationalization or requisition by or under orders of any government or public or local authority.
• natural disasters, acts of god, acts of robbery
• circumstances which Freight on Worldwide could not avoid and the consequence of which it was unable to prevent.
  

Failed collections or Deliveries
If we have a said a time or a date (regardless of whether the notice has been read or not) and the driver is unable to complete the collection or delivery then an additional charge of £30 for Parcel shipping (Failed collections for Air Freight or Sea Freight will be depending on Haulier) will be charged for the transport.

Payment
We use a system called Quick books or Bank transfer. Payments are preferred upfront unless you have an account with us (which is 1 or more shipments).

If you wish to pay using any other method then this must be done prior to delivery.

Cancellations

We understand sometimes that things come up where you need to cancel, however if the Job is cancelled less than 24 hours or on the day, there will be 50% charge.

Quotes
Quotes are subject to accurate Dims and Weights by the customer and time frame of 8am and 5pm unless discussed, if not charges will apply unless otherwise agreed.

We Reserve the right to cancel any shipment that doesn't meet the Criteria.

We also reserve the right to cancel any job with the issue of a full refund, if suitable transport cannot be found, or the dynamics of your job has changed which is determined at our discretion. 

Broken Items or anything damaged must be notified within 24 hours.

Full T&Cs available upon request.

We look forward to working with you.
FOW 

20-22 Wenlock Road

London 

N1 7GU

VAT Number: GB390915673